About SmartKids Ghana

SmartKids Ghana is committed to cultivating brilliant minds in Ghana through innovative 21st-century education, technology, and practical learning opportunities.

We are looking for a responsible, organized, and technology-oriented intern to support the successful delivery of our on-ground Zoom teaching programs.

The intern will work closely with the Project Coordinator, Zoom Teaching Coordinator, teachers, ambassadors, and technical team to ensure that each on-ground teaching session is properly prepared, coordinated, documented, and executed.

Position Details

  • Position: On-Ground Zoom Teaching & Technical Intern
  • Position Type: Unpaid Internship
  • Location: Ghana — On-Ground/Field-Based
  • Work Arrangement: Primarily on-ground during scheduled programs
  • Duration: To be determined
  • Reports To: Zoom Teaching Coordinator

Key Responsibilities

1. On-Ground Zoom Program Coordination

The intern will help ensure that SmartKids Ghana’s on-ground Zoom teaching programs run smoothly.

Responsibilities include:

  • Supporting the coordination of Zoom teaching sessions at partner schools and program locations.
  • Helping prepare scholars, teachers, coordinators, and equipment before each session.
  • Assisting with scholar registration, seating, grouping, and general organization where required.
  • Working with the Zoom Teaching Coordinator to ensure that the on-ground team is prepared for each session.
  • Monitoring the session and immediately communicating any challenges that may affect program delivery.
  • Helping ensure that SmartKids Ghana’s program procedures and schedules are followed.

2. Technical Support & Equipment Setup

The intern will serve as an important on-ground technical support person for Zoom teaching programs.

Responsibilities include:

  • Setting up and connecting laptops before classes.
  • Preparing laptops and devices for scholars and teachers.
  • Connecting chargers, headphones, microphones, cameras, and other necessary equipment.
  • Assisting with internet/Wi-Fi connections and basic connectivity issues.
  • Helping scholars and teachers resolve basic technical problems during sessions.
  • Troubleshooting issues with laptops and other program devices.
  • Working with the SmartKids Ghana technical team to resolve more complex technical challenges.
  • Helping the team improve the speed and efficiency of technical setup.
  • Ensuring laptops and other equipment are properly organized and cared for after each program.

3. Coordination With the Zoom Teaching Team

The intern will work closely with the Zoom Teaching Coordinator to ensure that the on-ground component of the program supports the online teaching team.

This includes:

  • Communicating with the Zoom Teaching Coordinator before and during sessions.
  • Confirming that teachers and scholars are ready for classes.
  • Communicating technical or operational challenges quickly.
  • Supporting the implementation of instructions from the Zoom Teaching Coordinator.
  • Providing feedback from the on-ground team to improve future sessions.

4. Program Monitoring & Reporting

The intern will help SmartKids Ghana maintain accurate information about what happens during on-ground programs.

Responsibilities include:

  • Recording attendance and relevant program information.
  • Documenting technical and operational challenges.
  • Providing updates on the progress of on-ground sessions.
  • Preparing brief reports after programs.
  • Reporting challenges, successes, and areas requiring follow-up.
  • Sharing important information with the Project Coordinator and Zoom Teaching Coordinator.
  • Supporting the collection of photos and other approved documentation from program activities.

5. General Program Support

The intern may also:

  • Assist with preparation before program activities.
  • Support team members with on-ground program logistics.
  • Help organize SmartKids Ghana program materials and equipment.
  • Assist with special educational activities and events.
  • Carry out other reasonable duties related to the successful implementation of SmartKids Ghana programs.

Who We Are Looking For

We are looking for someone who is:

  • Responsible and dependable.
  • Organized and attentive to detail.
  • Comfortable working with laptops and technology.
  • Interested in education, technology, and youth development.
  • Comfortable working directly with children and young people.
  • Able to communicate clearly with different members of a team.
  • Able to work independently when given an assignment.
  • Willing to take initiative and solve problems.
  • Able to remain calm when technical or operational challenges occur.
  • Willing to learn and receive feedback.
  • Available to support scheduled on-ground programs.

Educational Background

Applicants may be studying or have completed studies in areas such as:

  • Information Technology
  • Computer Science
  • Education
  • Business Administration
  • Project Management
  • Communications
  • Engineering
  • or another related field.

Previous experience is helpful but not required. What matters most is responsibility, willingness to learn, technical ability, and a strong work ethic.

Skills & Experience

Experience with any of the following is an advantage:

  • Zoom
  • Laptop and computer setup
  • Google Workspace
  • Microsoft Office
  • Internet/Wi-Fi troubleshooting
  • Audio and video equipment
  • Basic computer troubleshooting
  • Educational programs
  • Event coordination
  • Field/community programs
  • Working with children or young people

Internship Opportunity

This is an unpaid internship designed to provide practical experience in:

  • Educational program coordination
  • Technology-supported education
  • Zoom teaching operations
  • Technical support
  • Field operations
  • Program monitoring
  • Reporting
  • Team coordination
  • Nonprofit program implementation

The intern will have the opportunity to gain hands-on experience supporting real educational programs serving children and young people in Ghana.

On-Ground Zoom Teaching & Technical Intern
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Personal Information

Name
Location

Educational Background

Experience

Click or drag a file to this area to upload.
Have you previously worked or volunteered with an educational, community, nonprofit, or youth program?
Have you provided technical support or worked with computers, laptops, Zoom, or other digital equipment?

Skills & Competencies

Technical Skills

Which of the following are you comfortable using?
How would you describe your technical ability?

On-Ground Availability

Are you comfortable traveling to schools or community locations for SmartKids Ghana programs?
Are you comfortable working directly with children and young people?
Are you comfortable working with a team and reporting problems or challenges to your supervisor?

Reference

Please provide at least one reference who can speak about your responsibility, character, reliability, teamwork, or work ethic.

Name
By submitting this application, I confirm that the information provided is accurate. I understand that this is an unpaid internship opportunity with SmartKids Ghana and that the role requires participation in scheduled on-ground programs and assigned responsibilities.